Privacy and Terms & Conditions Policy
Welcome to the LOX Hair Extensions LLC site. Lox Extensions LLC and/or its affiliates (“LOX”) provide this site to you subject to the following conditions. By visiting the LOX Extensions site (the “Site”), you accept these conditions. Please read them carefully. In addition, when you use any current or future LOX service or business, you also will be subject to the guidelines, terms and agreements (“Terms”) applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.
Please review our Privacy Notice, which also governs your visit to this Site, to understand our practices.
INFORMATION COLLECTION, USE, AND SHARING
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via web forms, email or other direct contact from you. We will not sell or rent this information to anyone.
In order to purchase from this website, a user must provide accurate contact and billing information. During registration or purchase a user is required to give certain information (such as name, address, phone number, salon, and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
If you use this Site, you are responsible for maintaining the confidentiality of your LOX account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. LOX reserves the right to refuse service, terminate accounts, remove or edit content in its sole discretion.
LOX Professional or Stylist
As a LOX Professional or Stylist, the purchaser hereby claims exemption on the purchase of tangible personal property and selected services made from LOX Extensions LLC. This will serve to certify that this claim is based upon the purchaser’s proposed use of the items or services, OR the status of the purchaser. All items purchased are for resale at retail. It is the Purchaser’s responsibility to ensure the eligibility of the exemption being claimed. All claims are subject to audit. Non-qualified transactions are subject to tax, statutory penalty and interest.
The buyer declares, under penalty of perjury, that the above information is true, that you have consulted the statutes, administrative rules and other sources of law applicable to the exemption, and that you have exercised reasonable care in assuring that your claim of exemption is valid under Michigan law. In the event this claim is disallowed, you accept full responsibility for the payment of tax, penalty and any accrued interest, including, if necessary, reimbursement to LOX Extensions LLC for tax and accrued interest.
We request information from you on our order form. To buy from us, you must provide accurate contact information (like name and shipping address) and accurate financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (street number and name, city, state, and zip code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.
Sales and Coupons
Limit one coupon per customer. Must be used in one transaction and cannot be combined with any other offers, or used for previously purchased merchandise. Not redeemable for cash, gift cards, gift certificates or store credit. No reproductions or rain checks accepted. Offer valid only while supplies last and not applicable to canceled orders due to out-of-stock merchandise. Discount does not apply to taxes, shipping and handling charges or similar charges. Discount excludes all sale and clearance merchandise.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do so at any time by contacting us via the email address or phone number given on our website:
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. All payment transactions are processed through secure forms of which are used by millions of people daily and are handled by a heavily encrypted third party-payment processor. We do not save any credit card information on our servers.
When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of LOX or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of LOX and protected by U.S. and international copyright laws. All software used on this Site is the property of LOX or its software suppliers and protected by United States and international copyright laws.
LOX EXTENSIONS LLC graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of LOX in the U.S. and/or other countries. LOX trademarks and trade dress may not be used in connection with any product or service that is not LOX’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits LOX. All other trademarks not owned by LOX that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by LOX. Reg. No. 4,059,338.
One or more patents owned by LOX or its affiliates may apply to this Site and to the features and services accessible via this Site. Portions of this Site may operate under license of one or more patents.
LICENSE AND SITE ACCESS
This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of LOX. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of LOX without express written consent. You may not use any meta tags or any other “hidden text” utilizing LOX’s name or trademarks without the express written consent of LOX. Any unauthorized use terminates the permission or license granted by LOX. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Site, so long as the link does not portray LOX, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any LOX logo or other proprietary graphic or trademark as part of the link without express written permission.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. LOX reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant LOX a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant LOX and sublicensees the right to use the name that you submit in connection with such content, if they choose.
LOX respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please submit the form on our Contact Us Page.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING ANY SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY LOX ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. LOX MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LOX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LOX DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; ITS SERVERS; OR E-MAIL SENT FROM LOX ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LOX WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Any dispute relating in any way to your visit to the Site or to products/services provided by LOX or through the Site in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $5,000 shall be adjudicated in any state or federal court in Macomb County, Michigan, and you consent to exclusive jurisdiction and venue in such courts.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
LOX Extensions LLC
Troy, MI 48083
NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our copyright agent the written information specified below. Please note that this procedure is exclusively for notifying LOX that your copyrighted material has been infringed.
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- A description of the copyrighted work that you claim has been infringed upon;
- A description of where the material that you claim is infringing is located on the Site;
- Your address, telephone number, and e-mail address;
- A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.